Privacy Policy

Last updated: May 21, 2026

1. Scope of This Policy

This Privacy Policy explains how FieldFoxx collects, uses, discloses, and protects personal information when you use our website, product, and related services. It applies to account owners, team members, and website visitors.

2. Information We Collect

We may collect information you provide directly (such as name, email, company and billing information), service data you input (such as clients, jobs, invoices and messages), and technical usage data (such as device, browser, IP, logs and events).

We may also receive information from integrations and payment providers used to deliver features, process transactions, and prevent fraud.

3. How We Use Information

We use information to provide and operate the service, authenticate users, process payments, send notifications, improve performance, prevent abuse, and comply with legal obligations.

We may also use information to communicate product updates, support notices, and account-related messages. You can opt out of non-essential marketing communications.

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, understand product usage, and support security and reliability functions.

Your browser settings may allow you to limit cookies, but blocking some technologies can affect product functionality.

5. How We Share Information

We share information with trusted service providers that help us operate FieldFoxx (for example payment processors, cloud hosting, and email providers), when required by law, or in connection with a merger, acquisition, or asset transfer.

We do not sell personal information in exchange for money.

6. Payment Processing

Payments and payouts may be processed by third parties such as Stripe. We do not store full card details. Payment data handling by those providers is governed by their own privacy and security policies.

7. Data Retention

We retain information for as long as needed to provide the service, satisfy legal or accounting requirements, resolve disputes, and enforce agreements.

Retention periods may vary based on data type, legal obligations, and customer support requirements.

8. Data Security

We use reasonable technical and organizational safeguards to protect personal data, including access controls and security monitoring. No system is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export personal information, or object to certain processing. You may also opt out of non-essential communications at any time.

We may need to verify your identity before completing certain requests.

10. International Transfers

If you access the service from outside the country where our providers operate, your information may be transferred and processed in other jurisdictions.

Where required, we use contractual and organizational safeguards for cross-border data processing.

11. Third-Party Sites and Integrations

FieldFoxx may link to or integrate with third-party websites and services. We are not responsible for third-party privacy practices and encourage reviewing their policies directly.

12. Children’s Privacy

FieldFoxx is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised "Last updated" date, and your continued use of the service indicates acceptance of those updates.

14. Contact

Privacy requests and questions can be sent to support@fieldfoxx.com.